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Privacy Policy

A legal disclaimer

Effective Date: 31/01/2025

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Welcome to Easemode. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

EaseMode ("we", "our", "us") operates [https://www.easemode.shop/]. We are responsible for processing your personal data and ensuring compliance with UK data protection laws. If you have any questions, please contact us at:
📧 Email: [infoeasemode@gmail.com]

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username, date of birth (if applicable).

  • Contact Data: Email address, phone number, billing/shipping address.

  • Payment Data: Payment details (processed securely by third-party payment providers).

  • Technical Data: IP address, browser type, device information, and cookies.

  • Usage Data: How you interact with our website (e.g., pages visited, time spent on site).

  • Marketing Preferences: Your choices regarding promotional emails.

3. How We Use Your Data

We only use your personal data when the law allows us to. This includes:

  • Fulfilling orders and delivering products.

  • Processing payments securely.

  • Providing customer support and responding to inquiries.

  • Sending marketing communications (only if you have opted in).

  • Improving our website and user experience through analytics.

  • Complying with legal obligations and preventing fraud.

4. Legal Basis for Processing

Under UK GDPR, we must have a legal basis for processing your data. These include:

  • Contractual Necessity: Processing your data to fulfil an order.

  • Legitimate Interest: Using data to improve services, detect fraud, or run analytics.

  • Legal Obligation: Retaining certain data for tax and accounting purposes.

  • Consent: When you opt into marketing emails or non-essential cookies.

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Payment processors, couriers, and website hosting providers.

  • Legal Authorities: If required by law or to prevent fraud.

  • Marketing & Analytics Tools: If you have given consent for tracking and advertising cookies.

6. International Data Transfers

If we transfer your data outside the UK (e.g., to service providers in the US or EU), we ensure adequate safeguards, such as UK-approved standard contractual clauses (SCCs), to protect your data.

7. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of the data we hold about you.

  • Right to Rectification – Request corrections to inaccurate data.

  • Right to Erasure ("Right to be Forgotten") – Request deletion of your data in certain cases.

  • Right to Restrict Processing – Ask us to stop using your data temporarily.

  • Right to Data Portability – Request a copy of your data in a usable format.

  • Right to Object – Opt out of direct marketing or processing based on legitimate interest.

  • Rights Related to Automated Decision-Making – If applicable, request human review of decisions made by algorithms.

To exercise these rights, please contact us at [infoeasemode@gmail.com]. We will respond within one month as required by law.

8. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy. After that, we securely delete or anonymize your data.

9. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

10. Security Measures

We implement strict security measures, including encryption and secure servers, to protect your personal data. However, no online platform is 100% secure. If you suspect a data breach, please contact us immediately.

11. Complaints & Contacting the ICO

If you believe we have mishandled your data, you have the right to file a complaint with the UK Information Commissioner's Office (ICO):

However, we encourage you to contact us first so we can address your concerns.

12. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

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